Terms of Service | BizzyBot

These Terms are a binding agreement between you and BizzyBot LLC (“BizzyBot,” “we,” “us”), a Wisconsin limited liability company, governing your use of the BizzyBot website and service (the “Service”). By creating an account, checking “I agree,” or using the Service, you agree to these Terms and to our Privacy Policy.

1. Eligibility. You must be at least 18 years old and able to form a binding contract. The Service is not directed to children, and we do not knowingly collect information from anyone under 13.

2. What the Service is. BizzyBot is an educational and organizational tool that guides you through planning and launching a small business, plus an AI assistant (“Bizzy”) that generates suggestions and examples. It does NOT provide legal, financial, tax, accounting, or investment advice and is not a substitute for a licensed professional. Requirements vary by state, industry, and circumstance and change over time. Information and AI output may be incomplete, out of date, or wrong. You are responsible for verifying anything important with the appropriate agency or a qualified professional. We do not guarantee any outcome.

3. Your account. Provide accurate information, keep your password secure, and accept responsibility for activity under your account. Tell us at customer@bizzybot.com about any unauthorized use. Don't share, sell, or transfer your account.

4. Plans, billing, auto-renewal, refunds. Some features require a paid plan; pricing and billing frequency are shown at checkout before you pay. Paid subscriptions automatically renew at the then-current price and interval until you cancel; at checkout we show the renewal terms next to the pay button and obtain your separate, affirmative consent to them. You can cancel anytime in Settings, through the same medium you signed up, in no more clicks than signup took. Cancellation stops future charges at the end of the current period. Except where required by law or stated otherwise at checkout: the one-time passes (the Lightning List Pass and Learn & Launch) are backed by a 7-day money-back guarantee from the date of purchase, available until you download your Running Report (your completed plan export). Once you download your Running Report you have received the full value of the pass, so it is no longer refundable; subscriptions can be cancelled anytime to stop future charges, and you keep access through the period you have already paid for, but past subscription charges are not refunded. EU/UK consumers: by asking us to start access immediately you acknowledge you lose your 14-day right of withdrawal once the service has been fully performed, that is, once you download your completed Running Report. For any trial or limited-time price, we disclose the price that applies afterward and get your consent before charging. We give advance notice of any price change.

Payments, merchant of record, and tax. Payments for the Service are processed by Stripe, Inc. and its affiliates, which act as the merchant of record for your purchase. BizzyBot LLC remains the seller and the provider of the Service. Because Stripe is the merchant of record, any applicable sales tax, VAT, or GST is calculated and added at checkout and is collected and remitted by Stripe rather than by us, so the total you pay can be more than the displayed price. Your purchase may appear on your card or bank statement under a Stripe or Link identifier rather than under our name, and Stripe may send your receipt and your subscription notices. If you do not recognize a charge, please contact us first at customer@bizzybot.com and we will identify it for you. Stripe provides support for payment and billing questions, and we provide support for the Service itself. If you dispute a charge with your bank or card issuer, that is a separate process run by Stripe and your card network and it is not the dispute process in Section 13; your access may be suspended while such a dispute is open, and it is restored if the dispute is resolved in your favor.

Extra seats. Additional team seats are 6 USD per user per month. Adding a seat charges one full month for that seat at the time you add it, whatever point you have reached in your current billing period, and the seat is added once that payment is accepted. With some bank payment methods the seat can be added before the payment has finally cleared, and in that case the invoice for it remains payable. Cancelling a seat is not a refund and no money is returned: you keep that seat until the end of the current billing period, and your plan then renews at the lower number of seats. Removing a person from your team is a different action; it frees their seat for someone else and does not cancel the seat or reduce what you pay.

Gift passes. If you buy a gift pass with your order, we email you a single use redemption link for you to pass on. We do not collect the recipient's email address at checkout. The money-back terms above apply to the pass in the same way they apply to a pass you buy for yourself.

5. Acceptable use. Don't use the Service unlawfully or to harm others; don't access accounts or systems that aren't yours; don't probe, scrape, overload, or interfere with the Service; don't reverse engineer it except as allowed by law; don't misuse the survey/AI features to spam, collect sensitive data you're not entitled to, or harass respondents; and don't resell the Service without our written permission.

6. Your content and respondent data. You own the content you create. You grant us a limited license to host and process it solely to operate the Service for you; we don't sell it. If you collect survey or interview responses from others, you are responsible for those responses and any notices or consents those people are owed; we process them on your behalf as described in the Privacy Policy. Don't collect sensitive categories of personal data. You can delete responses, and we delete them when your account closes.

Work you do in a company workspace belongs to the company. If you leave a company workspace or are removed from one, the work you own there that is not marked Private is transferred to your manager, or to the person who owns the workspace if you have no manager or your manager has already left. This covers documents, folders, archived documents, forms, and your tasks and projects, including tasks and projects you created for yourself on your own list. The transfer is a move, not a copy: the work that goes to your manager is removed from your account at the same time, so you do not keep company work after you leave. You keep your account itself, and anything you created outside a company workspace is not affected. If there is nobody to transfer the work to, nothing is transferred and nothing is removed. If you run a company workspace, tell the people working in it that this is how it works before they start.

Anything marked Private is deleted when you leave, and cannot be recovered. Anything you mark Private in a company workspace is permanently deleted when you leave that workspace or are removed from it, including your own copy. It is never transferred to a manager or to anyone else, and neither you nor we can restore it. So everything you own in that workspace takes one of two paths and never both: if it is not marked Private it is transferred to your manager and removed from your account, and if it is marked Private it is deleted outright and nobody receives it. This applies only to the workspace you left, and the Privacy Policy sets out the detail.

7. AI features. Bizzy and other AI features generate content automatically and may be inaccurate or unsuitable; output is a starting point, not professional advice, and not guaranteed. Third-party AI tools we link to (for example ChatGPT, Claude, Gemini, Copilot, Perplexity) are operated by other companies under their own terms; we don't control or endorse them.

8. Intellectual property. The Service (excluding your content and third-party materials) is owned by BizzyBot LLC and protected by intellectual-property laws. We grant you a personal, non-transferable, revocable license to use it while your account is in good standing.

9. Third-party links and services. We aren’t responsible for third-party sites or tools that we link to; your use of them is at your own risk and subject to their terms. This does not apply to Stripe, which is our payment processor and the merchant of record for your purchase, and whose role is described in Section 4.

10. Disclaimers. THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. We don't warrant the Service will be uninterrupted, error-free, or secure, or that any information or AI output is accurate.

11. Limitation of liability. TO THE FULLEST EXTENT PERMITTED BY LAW, BIZZYBOT LLC AND ITS OWNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS OR DATA. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR US$100.

12. Indemnification. You agree to indemnify BizzyBot LLC against claims arising out of your content, your respondent data, your use of the Service, or your violation of these Terms or the law.

13. Dispute resolution; arbitration; class waiver. First, contact us at customer@bizzybot.com and we'll try to resolve any dispute informally within 30 days. If we can't, you and we agree that any dispute will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect (available at www.adr.org), rather than in court, except that either party may bring an individual claim in small-claims court. The seat (legal place) of arbitration is the State of Wisconsin, and the agreement to arbitrate, including questions about whether a dispute must be arbitrated and the enforceability of this Section, is governed by the Federal Arbitration Act; where the Federal Arbitration Act does not supply a rule, Wisconsin law applies. The seat does not set the hearing location. Any hearing will be held by video or phone, or, at your election, in person in the county where you live. You pay no more than the consumer filing fee set by the AAA Consumer Arbitration Rules and fee schedule then in effect, and we pay all other arbitration fees those rules require us to pay, including the remaining filing, administrative, and arbitrator fees; if those rules or applicable law would require you to pay more than you would pay to file the same claim in court, we will pay the difference. YOU AND WE WAIVE ANY RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION. You may opt out of this arbitration agreement by emailing customer@bizzybot.com within 30 days of first accepting these Terms.

14. Governing law and venue. These Terms are governed by the laws of the State of Wisconsin, without regard to its conflict-of-laws rules, except that the agreement to arbitrate in Section 13 is governed by the Federal Arbitration Act as provided in that Section. Subject to Section 13, each party irrevocably and exclusively submits to the exclusive jurisdiction and venue of the state and federal courts located in the State of Wisconsin for any claim not subject to arbitration, and waives any objection to that venue or any claim of inconvenient forum, except where applicable consumer-protection law gives a consumer a non-waivable right to bring or defend a claim in their home county or state.

15. Changes. We may update these Terms; for material changes we'll post a new effective date and, where required, notify you and re-request acceptance. Continued use after changes take effect means you accept them.

16. Termination. You may stop using the Service and delete your account anytime. One exception: if you own a shared workspace that other people are working in, deleting your account on its own would delete their work with it, so we ask you to close the whole workspace instead. You can do that from Settings at any time. Closing keeps everything live until the end of the period you have already paid for, and you can cancel it at any point before the deletion date. The Privacy Policy sets out the retention periods. We may suspend or terminate access if you violate these Terms or the law. Sections that should survive (ownership, disclaimers, liability limits, indemnity, dispute resolution) survive termination.

17. Contact. BizzyBot LLC · customer@bizzybot.com (mailing address available on request).