Start on the customer’s side of the link
Imagine a customer booking a site visit. They open your link, pick an available time and provide the details you ask for. They don't need a BizzyBot account, and the link doesn't let them browse your internal workspace.
Give the appointment a clear name and explain what happens next. A regular who prefers calling can still call. The link is there to make the exchange easier.
Make the available time usable
A meeting with an exact start time is different from a service visit with an arrival window. Configure the booking type for the work. Add buffers, minimum notice and a daily limit where you need them.
Ask for the information that changes how you prepare. An address or a short description of the job may be useful. You probably don't need the customer's life story before a twenty-minute call.
- Leave space before or after a booking for preparation and travel.
- Set how far ahead someone must book.
- Offer the hours you can honor and keep existing commitments recorded.
Leave a clear plan for changes
Customers can use their booking-management link to cancel or request another time within the rules you set. You control the change cutoff and reschedule limit, so explain those rules before the customer needs them.
Choose e-mail reminder timings for confirmed bookings. Booking confirmations and reminders are separate from ordinary task and renewal dates on the calendar; don't assume every dated item sends an e-mail.
Connect your calendar deliberately
Google Calendar is an optional connection for a paid workspace. Signing in with Google alone does not connect it. If you enable Google sync for a booking type, check the connection and make a sample booking to confirm it appears as expected.
Keep busy time and booking availability up to date. A calendar connection should not be treated as a promise that every possible scheduling conflict is covered.
Try the whole guest experience
Open the link as a guest. Make a booking, read the confirmation, check the questions and try the change link. That short walk-through is more useful than admiring an empty calendar.
Payment collection is separate. Don't promise a deposit or appointment charge through BizzyBot's booking link. Use your existing payment arrangement.
Questions & answers
Does my customer have to create an account?
No. Guests use the booking link. They do not gain access to your projects, customer records or other internal work.
Can I leave time between appointments?
Yes. Configure buffers around appointments, minimum notice and the booking hours you offer.
Can customers cancel or reschedule?
They can manage a booking through their link within your configured cutoff and reschedule rules. Explain those rules clearly.
Can I collect a deposit with the booking?
BizzyBot’s booking link is for arranging the appointment. Use your existing payment tool or process for deposits and charges.
Who is this for?
Are you a builder, a baker, a candlestick maker? Got a pulse and a small-business dream? Pull up a chair.
A few businesses that can use BizzyBot:
- Shop owners
- Consultants and designers
- Builders and tradespeople
- Repair shops and salons
- Cleaning and landscaping businesses
Starting out or already juggling customers, jobs and a calendar that won't sit still? Keep the details together so your head doesn't have to hold every last one.
What's the difference between owners, teammates and light users?
Owner: $12/month. The person who runs the business workspace, manages billing and decides who gets access.
Teammates: $6 per person, per month. They create or change projects, tasks, schedules and events, and use the calendars. Their permissions decide what they can change.
Light users: $0 per person, per month. They can view schedules and the jobs they're assigned to in the owner's workspace. People who edit that work need a teammate seat.