Service scheduling software for small crews, arrival window included.

Bizzy Bookings, the booking link inside BizzyBot, has a Service visit type for work at the customer's address. The customer books a window, not a start time. The window can be 30 minutes, 1 hour, 2 hours or 4 hours wide, or you can offer an exact time instead. A new visit is set to last 60 minutes, with a 1-hour window, until you change either.

One emergency call can move a whole afternoon. The Occupational Outlook Handbook, updated by the Bureau of Labor Statistics in August 2026, says most plumbers work full time, including nights and weekends, and are often on call to handle emergencies. That is one trade's national picture, not a count of late visits. (BLS: work schedules for plumbers, pipefitters and steamfitters)

• Phone number and service address are required by default, and each has its own switch.
• Buffers of up to 240 minutes before and after each visit leave room for the drive.
• By default, customers book at least 2 hours ahead and no more than 60 days out.
• A daily limit, 8 by default, caps how many of these visits one person takes.

Each visit goes to one person. That is the assignee you pick, or one of the crew members you tick. Before a time is offered, Bookings checks the BizzyBot calendar, imported Google events and existing bookings of everyone who could take it.

The customer never makes an account. Besides the address and phone, you can ask up to ten questions of your own, such as which door to use or where to park.

Bizzy Bookings doesn't check a service area or plan a route. It takes the address as given, so whether a visit across the river fits Friday afternoon is up to you.

Bookings sets when the customer expects you. Shifts is where you plan who works which day, with groups and a weekly template you can reuse and adjust for time off.

Set each visit type's hours to the days its crew works. Hours are set per weekday, with up to four time ranges in a day, so a split day can leave a gap for the supply run.

A crew member who only reads the week can be a light user at $0. Anyone who changes it is a teammate at $6.

If you came looking for job scheduling software, this is the part that holds the job itself. A project keeps the job's tasks, dates, notes and address together. Each task can have an owner and a due date.

When a customer moves Monday's visit to Wednesday, move the date on the project too. The crew then sees one answer.

Switch on the map and check it before you promise a day. It shows scheduled projects by address. That map is a view of the work, not live vehicle tracking or automatic route planning.

Once they book, the customer's screen says 'Your visit is scheduled.' and shows the arrival window. A confirmation e-mail follows, and reminder e-mails go out at the times you pick, one day and one hour before unless you change them.

Reschedule calls tend to arrive while you're in a driveway with gloves on, which is how the shenanigans start. The Manage link skips the call. From the confirmation, the customer can move or cancel the visit until your cutoff. By default that is 2 hours before the visit, with up to five moves. Past the cutoff, the page asks them to contact you.

By default, the assigned person hears about each booking, move and cancellation by e-mail and in Bizzy Messages, the chat inside BizzyBot. You can also move or cancel a visit yourself from the Upcoming list in Bookings.

Switch on Guest follow-up. Each guest then gets a customer record, and the visit lands on your BizzyBot calendar.

Bizzy Bookings is included in the owner workspace at $12 a month, with $6 for each teammate who edits and $0 for light users. In the one-hour free trial, which needs no card, Bookings is a preview. It takes real bookings on the paid plan.

Bookings takes no payments and no deposits, so keep your current way of getting paid. It sends no text messages; customers hear from it by e-mail. There is no dispatch board and no route planning.

Scheduling and billing meet at the job: Bizzy Bookings holds the visit, and once the work is saved on a project or task, the owner starts the QuickBooks Online invoice from it. The invoice is created and sent from QuickBooks. The connection currently covers non-taxable USD invoices for US QuickBooks companies.

Need a dispatch board, routing or card payments? A field-service suite fits better. The Jobber and Housecall Pro comparison sets out what each one publishes, with prices checked on 15 September 2026.